1 – edeal-online

Office365

Dear Customer,

You should have received a key in your email like below:

["H1169Wuq36534"]"]

(The key above is for illustration. You should have your own key.)

You need convert it into an email address as username and a password. Both are case sensitive. Sorry for the trouble but this is the only way to automate the fulfillment process.

First, the part after the Second Capitalized letter is your password, for example:

Wuq36534

 

(Again, this is illustration, you need convert to get your own password)

Second, for the remaining part H1169, please convert it into an emails address as below:

H1169@365office.co

(Please use the remain part in your key to replace "H1169" to obtain a username.)

 

Please visit: https://login.microsoftonline.com

Use the email address and password to login. You can change the password by yourself. Then please follow the online instruction to download office 365. This MS account includes already activated office 365. NO key is needed.

If you see the picture below, it means you have successfully logged in and you need to change the password. This is NOT an error message.

After you log in the MS account, if you have MAC, then choose whatever is offered to you on the welcome page. For windows, please choose tab "other install' at the right top corner. There will be a list of all available downloads but only office 365 pro is activated. Make sure you download the correct version.

Please refer to the screenshots below which shows you how to find the download for windows (not MAC):

 

Special note:

Please kindly write down your new password. 2 out of 10 buyers forget the password and come back to us to retrieve or reset password. Sorry we cannot retrieve or reset your password. Please do write it down as most likely you will forget about it.

 

 

Troubleshooting:

1. It shows office software inactivated (for windows).

You download a wrong version of office. The MS account comes with activated office 365 and trial version of office 2016. You download the trial version of office 2016. Please refer to the pictures above to download the correct version.

 

2. Publisher not included (for windows).

You download a wrong version of office. The MS account comes with activated office 365 and trial version of office 2016. You download the trial version of office 2016. Please refer to the pictures above to download the correct version.

3. I have MAC and what I get is office 2016 pro, not office 365.

Please note that installation on MAC is different than windows. Fewer applications are available on MAC. Please refer to the link below:

https://oit.colorado.edu/services/messaging-collaboration/microsoft-office-365/help/proplus